Professional Cleaning Services FAQs

At MagiClean, we understand that every home is unique, which is why we offer a customized cleaning approach tailored to your specific needs. By working closely with our clients, we gain insight into their preferences and deliver pet-friendly cleaning services, ensuring a safe and healthy environment. Our goal is to provide accessible cleaning service options that truly meet your requirements.

No, you don't need to be home when the cleaning service comes, but we do ask for a key or code to provide access to your home. This allows us to carry out our customized cleaning approach, including our pet-friendly cleaning services, while you're away.

Pets are an integral part of the family, and we always clean up after them! During our cleaning service access, we recommend keeping your pet in a comfortable spot. Not all furry friends appreciate the sounds of vacuums or the presence of unfamiliar faces. Please inform us in advance about your customized cleaning approach regarding your pet, so we can ensure they are safe and happy. We are dedicated to providing pet-friendly cleaning services that cater to your needs.

If anything is damaged during our pet-friendly cleaning services, please let us know. Our customized cleaning approach ensures that we will do our best to fix the problem as soon as possible, even if you have cleaning service access concerns.

For health reasons, our teams will not clean blood, feces, vomit, or urine from animals or humans. However, we offer specialized cleaning service access and a customized cleaning approach, including pet-friendly cleaning services for other areas of your home.